Question 1

What plans does TechGeekStudio offer?

Accepted Answer

We offer three tiers: Starter (ideal for small businesses and startups), Growth (for scaling SMEs), and Enterprise (for large businesses with aggressive growth goals). Each plan is a bundled package of services with increasing levels of scope, frequency, and support. Custom plans are available for unique requirements.

Question 2

What is included in the Starter plan?

Accepted Answer

The Starter plan is designed for businesses beginning their digital marketing journey. It typically includes basic SEO optimization, 2 blog posts/month, 12 social media posts/month (1 platform), monthly performance reporting, and access to our client dashboard. Pricing starts from ₹15,000/month. Contact us for the latest plan details.

Question 3

What is included in the Growth plan?

Accepted Answer

The Growth plan is for businesses ready to scale. It includes comprehensive SEO, Google Ads management (up to ₹50k ad spend), 4 blog posts/month, social media management (2 platforms, 20 posts/month), quarterly strategy reviews, fortnightly check-in calls, and AI SEO Autopilot access. Pricing starts from ₹40,000/month.

Question 4

What does the Enterprise plan include?

Accepted Answer

The Enterprise plan includes everything in Growth plus: full-funnel paid advertising (Google + Meta + YouTube), daily social media content, dedicated account manager, weekly strategy calls, advanced AI features, priority support, custom reporting dashboards, and multi-channel integration. Pricing is custom based on scope. Book a consultation to discuss.

Question 5

Do you offer monthly billing or annual contracts?

Accepted Answer

We offer both. Monthly billing gives you flexibility — you can scale up, scale down, or cancel with 30 days' notice. Annual billing offers a 15–20% discount. For larger clients, we also offer quarterly billing options. There are no hidden fees and no penalty for early cancellation with annual plans (subject to terms).

Question 6

Are there any setup fees or onboarding charges?

Accepted Answer

For SEO and content plans, there is a one-time onboarding fee (typically ₹5,000–10,000) to cover the initial audit, strategy development, and account setup. For web design projects, there are no ongoing fees — just the project cost. PPC management starts at our monthly fee with no setup charge.

Question 7

Is the ad spend included in the pricing?

Accepted Answer

No. Our pricing covers our management, strategy, creative, and reporting services. Ad spend (what you pay to Google, Meta, YouTube) is separate and goes directly to the advertising platform. We help you manage and optimize every rupee of your ad budget, but we never take a cut of the ad spend itself.

Question 8

Can I customize a plan based on my specific needs?

Accepted Answer

Absolutely. While our packaged plans cover the most common service combinations, we understand every business is unique. We offer custom plans where you choose specific services, scope, and frequency. Get in touch with our team for a custom quote tailored to your goals and budget.

Question 9

Do you offer a free trial?

Accepted Answer

We don't offer a traditional free trial (digital marketing requires at least 30 days to show meaningful data), but we do offer a complimentary website SEO audit (worth ₹5,000), a free 30-minute strategy consultation, and detailed case studies so you can evaluate our work before committing. We're confident that once you see our approach, you'll want to work with us.

Question 10

What is your cancellation policy?

Accepted Answer

For monthly plans, you can cancel anytime with 30 days' written notice. For annual plans, you can cancel after 6 months with 30 days' notice (subject to pro-rated refund on remaining term). We believe in earning your business every month, not locking you in. If you're unhappy with results, we'll work to fix it before accepting a cancellation.

Question 11

Are there discounts for NGOs or startups?

Accepted Answer

Yes. We offer a 20% discount for registered NGOs, social enterprises, and bootstrapped startups (companies less than 1 year old with no institutional funding). We believe in contributing to India's growing startup ecosystem. Contact us with proof of eligibility to access the discount.

Question 12

Do prices include GST?

Accepted Answer

All prices listed on our website are exclusive of GST (Goods and Services Tax). GST at 18% will be applicable as per Indian tax regulations. We provide proper GST invoices for all payments. Our GSTIN is available on request for businesses claiming input tax credit.

Question 13

Can I pay in installments for large projects?

Accepted Answer

For one-time projects like website design and development, we typically structure payment in two or three installments: 40–50% upfront, 30–40% at midpoint milestone, and the balance upon project completion and sign-off. For ongoing retainers, monthly billing is standard. We accept bank transfers, UPI, and credit cards.

Question 14

What happens if I want to upgrade or downgrade my plan?

Accepted Answer

Plan changes are flexible and straightforward. To upgrade, you can switch at any time — the additional fee is prorated. To downgrade, you give 30 days' notice and the new plan starts from the next billing cycle. We work with you to ensure the plan always fits your current stage of growth.

Question 15

Do you offer refunds if I'm not satisfied?

Accepted Answer

We don't offer refunds on services already delivered, as digital marketing work involves real time, resources, and third-party costs. However, if you're genuinely unhappy with our work quality, we'll review the issue, identify what went wrong, and agree on a practical resolution.

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